We are currently not selling online as we want to adhere to government advice and protect our staff and the public.
If you are ordering a product provided by one of our retail partners (non-Ubiety products), orders will be processed within three working days and we will notify you when the order has been shipped.
Orders will typically arrive 2-3 business days after the order is placed but please be patient with us- we are adapting every day to ensure that we meet government safety guidelines for the public and our staff.
Ubiety use Royal Mail for deliveries under 2kg and DPD for deliveries over 2kg (which is a carbon neutral service).
DPD - one hour delivery window
DPD will text/email you on the day of your delivery with a one hour window. There are plenty of delivery options for you to have the parcel delivered to a safe place/for you to collect from a local pick up point or re-book delivery if the allocated time is not convenient.
If your order is a gift, please put the recipient's email/ mobile number instead of your own – this way the courier will send notification emails and texts to the right person.
We ship internationally through Royal Mail If you would like a quotation for delivery, please email firstname.lastname@example.org